PayPal Merchant Services Phone Number

866-428-0256
Hold time now: 148 mins (avg 100)
Best time to call: 2:30pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: If asked for a one-time passcode, say "I don't have one", then press 0 through the next 4-5 questions/requests to verify account. You will reach a live agent, who will then ask you to verify account info.
This is not the most popular PayPal phone number (it's ranked #4). Most customers call 888-221-1161 for support: Click here for best option

Other customers got on the phone recently because:

I have a personal paypal account. I need a business account as well. I cannot seem to o...
I don't know how I messed up my account but I have a PayPal card and somebody gave me...
WONT LET ME MAKE ACCOUNT. I TRY OVER AND OVER AND OVER AND OVER AND OVER AGAIN BUT IT O...
I have money dop on my PayPal account I did everything I was supposed to $*** cars for...
paypal won't let me get card
PayPal Customer Support :***Jan *, **** Reference ID: PP-L-**************Jun **, **** p...
My account is linked to an email that I no longer have access to. I just need to change...
My unemployment was suppose to be posted to my account today the **th. I was wondering...
Don't know what this is on my checking account
i have a company that is refunding money to me. They are going to send it to pay pal an...
I ordered item through paypal I went through the resolution process because I didn’t re...
I have been in a several weeks long back-and-forth regarding identity verification for...
I can't send money because I can't verify my account.
I have an outstanding dispute and I keep getting emails from the merchant.

Help me with my issue

PayPal Merchant Services Phone Number 866-428-0256 - Info & Statistics

Phone number to dial866-428-0256
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMerchant Services
Call center hoursMon-Fri 5am-10pm, Sat-Sun 6am-6pm PST
Best time to dial2:30pm
Navigate phone maze to a humanIf asked for a one-time passcode, say "I don't have one", then press 0 through the next 4-5 questions/requests to verify account. You will reach a live agent, who will then ask you to verify account info.
Average wait100
Current wait148
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or facebook or email or twitter or web
Quality of communication31%
Quality of help75%
Customer votes43,261
Best phone number888-221-1161
Information last updatedSun Jan 17 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

PayPal's 866-428-0256 Merchant Services Number

This PayPal phone number is ranked #4 out of 4 because 528,660 PayPal customers tried our tools and information and gave us feedback after they called. The reason customers call 866-428-0256 is to reach the PayPal Merchant Services department for problems like Refund, Account Access, Dispute a Charge, Can't Login, Account Restricted. As far as we can tell, PayPal has call center locations in Arizona or Philippines or Ireland or India and you can call during their open hours Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST. PayPal has 4 phone numbers and 9 different ways to get customer help. We've compiled information about 866-428-0256 and ways to call or contact PayPal with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling PayPal

Calling PayPal at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from PayPal Merchant Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with PayPal's Merchant Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting PayPal in General

While 866-428-0256 is PayPal's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-221-1161 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach PayPal help by calling them, is that other customers give their customer support at this number a 31% score for their communication skills and a 75% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

PayPal Contact Info

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