Pro tip / get a human quickly: If asked for a one-time passcode, say "I don't have one", then press 0 through the next 4-5 questions/requests to verify account. You will reach a live agent, who will then ask you to verify account info.
PayPal Merchant Services Phone Number 866-428-0256 - Info & Statistics
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Call center hours
Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST
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If asked for a one-time passcode, say "I don't have one", then press 0 through the next 4-5 questions/requests to verify account. You will reach a live agent, who will then ask you to verify account info.
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Information last updated
Fri Aug 17 2018 09:00:00 GMT+0000 (UTC)
PayPal's 866-428-0256 Merchant Services Number
This PayPal phone number is ranked #4 out of 4 because 528,660 PayPal customers tried our tools and information and gave us feedback after they called. The reason customers call 866-428-0256 is to reach the PayPal Merchant Services department for problems like Cancel or Delete Account, Complaint, Fraud, Refund Issue, Account Issue. As far as we can tell, PayPal has call center locations in Arizona or Philippines or Ireland or India and you can call during their open hours Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST. PayPal has 4 phone numbers and 9 different ways to get customer help. We've compiled information about 866-428-0256 and ways to call or contact PayPal with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling PayPal at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from PayPal Merchant Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with PayPal's Merchant Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.Click here if you want to compare PayPal's phone numbers against each other.
Contacting PayPal in General
While 866-428-0256 is PayPal's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-221-1161 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach PayPal help by calling them, is that other customers give their customer support at this number a 82% score for their communication skills and a 71% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.Click here to see a comparison of all the phone numbers, social media and other avenues to contact PayPal.