About * hours ago, I was looking to purchase a few items for my home and went onto Walm...

GetHuman-megga_'s Problem With an Order issue with WalMart.com from July 2019

Help with my WalMart.com issue
First: share to improve GetHuman-megga_'s odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-megga_ may need:
Order number, Full name, Email address, Billing address, and Phone number on the order
The issue in GetHuman-megga_'s own words
About * hours ago, I was looking to purchase a few items for my home and went onto Walmart website. I found what I wanted and decide to take the offer of receiving $**. off orders and free shipping. I was directed to Synchrony site and applied for credit card. I received an email saying I was approved and given a temporary card that would be uploaded onto Walmart site so I could shop. Well, the payment section did not show the Walmart temporary shopping pass and it wanted the CVV code from the back of the 'card'! After * phone calls to various reps outside the U.S.A., the last call with Serena determined that I could not use the temporary pass and that it expired anyway. So I shopped with a more reliable credit card, but take exception that 'free shipping' is not free as the retail cost was cheaper if I picked it up at the store! How is that free when you back it into the price??? This reminded me why I should never shop online because I have to spend time trying to educate the people who do not understand American English....how is that cost effective? It's not because I will never shop Walmart again.

GetHuman-megga_ did not yet indicate what WalMart.com should do to make this right.

How GetHuman-megga_ fixed the problem

We are waiting for GetHuman-megga_ to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common WalMart.com customer problems.
How Do I Reset My Walmart.com Password?How Do I Activate My Walmart Gift Cards?How Do I Get Help with a Problem with My Walmart.com Order?How Do I Return an Item to Walmart.com?
Do you have a customer issue as well?
We can help you get WalMart.com's attention and get better help faster. Tap below to get started.
Having WalMart.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problem With an Order issue
Reported by GetHuman-megga_
Jul 13th, 2019 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 7221 others
0 customers following this


GetHuman-megga_ started working on this issue
Jul 13th, 2019 2:51pm