I was very disappointed that the savings catcher has changed. I was very excited when...

GetHuman1342439's customer service issue with WalMart.com from October 2018

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The issue in GetHuman1342439's own words
I was very disappointed that the savings catcher has changed. I was very excited when I first started using it, and now with the changes, I am unable to. I do not have a smart phone, but I was able to use my IPAD to scan my receipts, and it did work great, and I was able to get some money back. Now with the changes, when I used your pick-up for groceries, I did not get any cash back, and I most always did due to I usually have large grocery bill, as we only go about every *-* weeks. The savings catcher was a big incentive for me, but now that I am unable to use it, I probably won't be shopping there as much as before. If there is any way you could go back to scanning the receipts for those of us who still have regular phones, I sure would appreciate it. Thank you very much.

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Customer service issue
Reported by GetHuman1342439
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2550 others
0 customers following this


GetHuman1342439 started working on this issue
Oct 14th, 2018 12:13pm