Hi. My service was deactivated last month becauae I did not make at least one phone cal...

GetHuman-adamecsa's Activate Account issue with SafeLink from May 2019

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The issue in GetHuman-adamecsa's own words
Hi. My service was deactivated last month becauae I did not make at least one phone call or text. I resubmitted verification of my eligibilty a couple weeks ago. What is the next step to get my phone reactivated again? I purchased air time the other day and my card ending in **** was charged $**.** but nothing happened. I didn't get a confirmation or anything and my phone still didn't work. The phone number I am calling about is (***) ***-****. If you need more verification from me please let me know and I would be happy to provide it. Also if there air time I purchased will not work is it possible to get a refund of the **.**? Thank you so much!
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SafeLink

Activate Account issue
Reported by GetHuman-adamecsa
May 8th, 2019 - a mon ago
I have an issue with SafeLink too
Not resolved
Seen by 3 customers so far
Similar issue to 15168 others
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Timeline
GetHuman-adamecsa started working on this issue
May 8th 8:30pm