I bought a new smartphone. So safelink is reviewing my eligibility for their program...

GetHuman1691015's customer service issue with SafeLink from December 2018

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The issue in GetHuman1691015's own words
I bought a new smartphone. So safelink is reviewing my eligibility for their program. I have run out of minutes. I would like for Safelink to tell me how to buy*add minutes in this case and for them to give me my crucial information, i.e. my account number and pin number, should I decide to switch carriers. *) I need the instructions on how to purchase my new minutes *) I need for my phone to become active long enough for me to have my account * and password or pin so I can complete a port transfer. You should be happy to sell me minutes even if you are not willing to give me my information.
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SafeLink

Customer service issue
Reported by GetHuman1691015
Dec 4th, 2018 - 2 mons ago
I have an issue with SafeLink too
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Seen by 2 customers so far
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Timeline
GetHuman1691015 started working on this issue
Dec 4th, 2018 10:33pm