I want to change my phone number on my safe link phone. I currently cannot find my enro...

GetHuman959695's customer service issue with SafeLink from August 2018

Help with my SafeLink issue
The issue in GetHuman959695's own words
I want to change my phone number on my safe link phone. I currently cannot find my enrollment id number.
GetHuman959695 did not yet indicate what SafeLink should do to make this right.
I have an issue with SafeLink too
How GetHuman959695 fixed the problem
to fix this, get in touch with Get Human first! I opted for the chat, but because of this being my first time using the site, I got a little antsy. So I went for the phone call using them. A statement showed tht there was a ** min. wait time (?!) REALLY!!! I let time pass, and honestly, I was ready to just say forget it. I clicked to basically cancel. The msg said your next in line in about * min. It was like * min. Spoke to rep and was off the phone in less than * min with the situation resolved. And because they already knew what the call was about, it went quickly and smoothly
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Customer service issue
Reported by GetHuman959695
Aug 6th, 2018 - a yr ago
I have an issue with SafeLink too
GetHuman959695 shared how to fix
Seen by 7 customers so far
Similar issue to 4779 others
0 customers following this
Items needed
Phone number
Address on account
Name on account
GetHuman959695 started working on this issue
Aug 6th, 2018 10:00pm
GetHuman959695 confirmed the issue is fixed. Hooray!
Aug 6th, 2018 11:50pm