Screen on phone is broken is replacement possible

GetHuman816703's customer service issue with SafeLink from June 2018

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3058 similar
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Help with my SafeLink issue
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Phone number, Address on account, and Name on account
GetHuman816703's next move: have a SafeLink rep call.
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The issue and preferred resolution, in GetHuman816703's own words:
The problem I ran into: Screen on phone is broken is replacement possible
I trust that SafeLink will make this right and come up with a resolution that is fair.
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SafeLink

Customer service issue
Reported by GetHuman816703
Jun 24th, 2018 - 2 mons ago
I have an issue with SafeLink too
Not resolved
Seen by 3 customers so far
Similar issue to 3058 others
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Timeline
GetHuman816703 started working on this issue
Jun 24th 11:35pm