Touchpad is malfunctioning. I’m unable to see texts can’t see code
GetHuman-sonjadpa's customer service issue with SafeLink from June 2018
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The issue in GetHuman-sonjadpa's own words
Use my phone and get my minutes. ... My second replacement smart phone is defective. The touchpad keyboard is malfunctioning and I’m not able to use the phone or receive my *** free minutes. The replacement smart phone before this was defective as well. My phone number is ***-***-****. I cannot receive codes that are sent because cannot get into phone.
I cannot use the phone at all. The touchpad is not working.
Send another replacement as soon as possible. This is my only means of communication.
With customer service they weren’t able to help because I cannot power off the device. Touchpad will not work
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