I supplied my own phone but did not receive unlimited data for * months. Also I want to...

GetHuman748712's customer service issue with SafeLink from June 2018

Help with my SafeLink issue
I supplied my own phone but did not receive unlimited data for * months. Also I want to switch my phone to a different phone. A Samsung. I have the new TracFone sim card for it.
I trust that SafeLink will make this right and come up with a resolution that is fair.
Help with my SafeLink issue
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SafeLink

Customer service issue
Reported by GetHuman748712
Jun 8th, 2018 - 2 mons ago
I have an issue with SafeLink too
Fixed
Seen by 2 customers so far
Similar issue to 55 others
0 customers following this
Items needed
Phone number
Address on account
Name on account
Timeline
GetHuman748712 started working on this issue
Jun 8th 5:23am
GetHuman748712 indicated the issue is not fixed yet.
Jun 8th 5:23am