The system was unable to do my application because I don't have a smartphone compatible...

GetHuman606205's customer service issue with SafeLink from April 2018

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Help with my SafeLink issue
Before contacting them, items GetHuman606205 may need:
Phone number, Address on account, and Name on account
GetHuman606205's next move: have a SafeLink rep call.
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The issue and preferred resolution, in GetHuman606205's own words:
Put a application in online ... The system was unable to do my application because I don't have a smartphone compatible phone
I didn't sign up for that program. I have my old safelink phone but I don't want the same phone number
I need a new number with my old phone
Help with my SafeLink issue
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SafeLink

Online application
Customer service issue
Reported by GetHuman606205
Apr 17th, 2018 - 3 mons ago
I have an issue with SafeLink too
Not resolved
Seen by 2 customers so far
Similar issue to 3915 others
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Timeline
GetHuman606205 started working on this issue
Apr 17th 11:46pm