My order got canceled almost two hours by postmates after I placed it and I haven’t rec...

GetHuman2213152's customer service issue with from February 2019

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The issue in GetHuman2213152's own words
My order got canceled almost two hours by postmates after I placed it and I haven’t received my refund the charge is still on my account. It was over half an hour after it was expected to arrive. Before the canceled it I called the restaurant for help, since postmates doesn’t have a phone number, ten minutes or so after the expected arrival to check on the meal because it still said being prepared but the arrival time had not updated. The restaurant said they never received the order. Half an hour late postmates cancles on me. I don’t want any kind of credit on my account because I will never use them again.
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Customer service issue
Reported by GetHuman2213152
Feb 15th, 2019 - 8 mons ago
I have an issue with too
Not resolved
Seen by 7 customers so far
Similar issue to 34076 others
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GetHuman2213152 started working on this issue
Feb 15th 12:51pm