My suggestion to make this right is simple. Act like you care. Finally the food did arr...

GetHuman-limavict's customer service issue with Postmates.com from January 2019

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The issue in GetHuman-limavict's own words
My suggestion to make this right is simple. Act like you care. Finally the food did arrive, it was completely wrong. Wrong food, Cold food, Sloppy and all over the place. My suggestion to how you make this right with the customers in the future? Become more customer friendly. Have a dang contact number for the drivers that is real and contactable, and if you won't do that, then as a corporation you need to become more contactable. I had a delayed food issue with doordash and corporate called me personally and apologized for the delay, not because they knew my husband was a diabetic, but because they are decent humans who respect paying customers. Because my husband is a diabetic, you really have put us in a potentially dangerous situation, at least if we had been alerted to the delay, we could have been better prepared. This type of treatment will be your company's downfall in Dallas, and if your still not sure why, go ahead and reread this as many times as you need.
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Postmates.com

Customer service issue
Reported by GetHuman-limavict
Jan 27th, 2019 - 3 mons ago
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GetHuman-limavict started working on this issue
Jan 27th 4:21am