I just started working for postmates couple days ago, I activated my card and everythi...

GetHuman2041617's customer service issue with Postmates.com from January 2019

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The issue in GetHuman2041617's own words
I just started working for postmates couple days ago, I activated my card and everything, I started and excepted an order and went to make the delivery. Once I picked up the order, id press "picked up" order button on my phone, but it will not tell me where to take the product to? I had to text the customer for the address. And when it was all done I had to press " cancel order" so it can get cleared off my app. Didn't get paid and wasted a lot of time and gas. Thought it was just that Tom tried again same exact thing happened My phone number ***)***-****. I'm trying to contact someone from your end but getting no luck. Can u please email me asap. Calling would be better so I can make sure all my questions are answered. Thanks
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Postmates.com

Customer service issue
Reported by GetHuman2041617
Jan 26th, 2019 - 3 mons ago
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Timeline
GetHuman2041617 started working on this issue
Jan 26th 1:05am