My driver didn't have a phone to call her. I waited for ** minutes outside in the cold...

GetHuman-jackduke's customer service issue with Postmates.com from January 2019

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The issue in GetHuman-jackduke's own words
My driver didn't have a phone to call her. I waited for ** minutes outside in the cold to try and find her. My food was never delivered but the app said it was delivered. I want my money back because it never got here. My driver was Elena B. And I ordered from American roadside burgers in Greenville SC. When I tried to submit a complaint on the app it would not let me because I had already submitted one for her being ** minutes late and not having a phone to reach her. I need my money back and this is absolutely horrible service.
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Postmates.com

Customer service issue
Reported by GetHuman-jackduke
Jan 26th, 2019 - 3 mons ago
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GetHuman-jackduke started working on this issue
Jan 26th 12:16am