I placed an order Friday Jan. ** from social bar and grill on Lafayette Ave. The Order...

GetHuman-menmiah's customer service issue with Postmates.com from January 2019

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The issue in GetHuman-menmiah's own words
I placed an order Friday Jan. ** from social bar and grill on Lafayette Ave. The Order: * mushroom swiss burgers and * fried shrimp with sweet chili sauce. When i received the order it was * fried shrimp and * fried mushrooms. I was charged $**.** on my card (Tamiko Blount) which i had used before with postmates, and my bosses card (Diave Daye), the card i was actually using was charged also. So two problems: wrong items sent, and over charge for the items. Also when i finally got to speak with someone at the social bar they said postmates ordered it wrong and ordered it from the one on Reavis Barracks which is not where i chose. How do we resolve this issue. And i hope it would be given immediate attention. Thank you. Tamiko Blount
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Customer service issue
Reported by GetHuman-menmiah
Jan 13th, 2019 - 9 mons ago
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GetHuman-menmiah started working on this issue
Jan 13th 1:57pm