On Thanksgiving, I ordered food from IHOP, which was listed as open. The Postmates driv...

GetHuman-veranes's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-veranes's own words
On Thanksgiving, I ordered food from IHOP, which was listed as open. The Postmates driver contacted me stating to cancel my order because the restaurant was closed for the holiday. I followed my drivers instructions, never received my food, and was charged for food, not prepared or delivered. I would like Postmates to refund my money for listing a restaurant open when they were not. Not only did they waste the drivers time and gas, they took money for services not rendered.
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Customer service issue
Reported by GetHuman-veranes
Nov 28th, 2018 - 9 mons ago
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GetHuman-veranes started working on this issue
Nov 28th, 2018 3:56am