I got wrong food delivery.. instead of my vegetarian dish I got a chicken breakfast bu...

GetHuman-pillmann's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-pillmann's own words
I got wrong food delivery.. instead of my vegetarian dish I got a chicken breakfast burrito.**I contacted the driver but never picked up. I was still charged and my food never arrived.**Sent a support request, unfortunately PostMates have been ignoring me. ***This was not the first time they messed up my order. The previous order I ordered a gluten-free pizza and I got delivered a pepperoni pizza. **As I have food intolerance and gluten sensitivity it caused an enormouse unconvinience. **I would like to ask for a full refund , furthermore a compensation.
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Postmates.com

Customer service issue
Reported by GetHuman-pillmann
Nov 28th, 2018 - 9 mons ago
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Timeline
GetHuman-pillmann started working on this issue
Nov 28th, 2018 12:19am