Hi, I ordered a few things to be delivered from the nearby *-**, however, I live on a m...
GetHuman1631466's customer service issue with Postmates.com from November 2018
Help with my Postmates.com issue
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The issue in GetHuman1631466's own words
Hi, I ordered a few things to be delivered from the nearby *-**, however, I live on a military base. The driver was not granted access to enter the base, despite having made deliveries here before. I had no choice but to cancel the order, but after speaking to her on the phone, we agreed to both contact support to resolve the situation. I'd like to be refunded the order and have the driver cleared of any negative consequences of the situation. Thank you.
GetHuman1631466 did not yet indicate what Postmates.com should do to make this right.
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