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GetHuman-zachysbr's customer service issue with from November 2018

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The issue in GetHuman-zachysbr's own words
I need a refund on food I did not recieve. I made an order to wing srop and didn't recieve my food not one time but was charged for it. I had already tried to make contact with you all the last time and y'all don't want to speak to the customer. This is very bad. I need my refund that I have not yet seen going on a whole year or ill get my lawyer involved in this app!!!! This is very distasteful and I can't believe you all are.making your customers write you instead of speaking to them directly
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Customer service issue
Reported by GetHuman-zachysbr
Nov 1st, 2018 - a mon ago
I have an issue with too
Seen by 2 customers so far
Similar issue to 15144 others
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GetHuman-zachysbr started working on this issue
Nov 1st 2:54pm
GetHuman-zachysbr indicated the issue is not fixed yet.
Nov 1st 2:55pm