Ordered from old Chicago, took an hour and a half over the approximate delivery time, t...

GetHuman973823's customer service issue with Postmates.com from August 2018

2 views
 | 
6576 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman973823's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman973823's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman973823 will want to follow the link below to head to their help center. We will check on GetHuman973823 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman973823 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman973823's own words
Ordered from old Chicago, took an hour and a half over the approximate delivery time, the food came very cold and hard. They gave us the wrong dipping sauce when we clearly stated what we wanted over the phone and order. They gave us * Parmasean cheese packet , when I requested extra, for * pizzas..we also got the wrong sausage. We would file this with the restaurant, but we are moving tomorrow and this restaurant is not located where we will be going. I wanted to see if I could get a refund through you guys-postmates. I am a ongoing customer and used you guys yesterday with a different restaurant which we enjoyed very much. Please let me know what to do. Thank you
GetHuman973823 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman973823 fixed the problem
We are waiting for GetHuman973823 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman973823 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman973823
Aug 10th, 2018 - 8 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 6576 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman973823 started working on this issue
Aug 10th, 2018 1:55am