I am trying to receive a refund for my order I never received because the driver never...

GetHuman-lilraina's customer service issue with Postmates.com from July 2018

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The issue in GetHuman-lilraina's own words
I am trying to receive a refund for my order I never received because the driver never entered our building! I am extremely ANGRY with the situation because I cannot be on my phone at all times to make sure my order is delivered to the correct building. I emailed with a different rep and she has yet to respond back to me. I need a refund now or a new order of my food. I will NOT accept the fact I have to pay FULL price for something I NEVER RECEIVED!!! That is ridiculous and aggravating!
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Postmates.com

Customer service issue
Reported by GetHuman-lilraina
Jul 27th, 2018 - 10 mons ago
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Timeline
GetHuman-lilraina started working on this issue
Jul 27th, 2018 3:48pm