Why on earth do I pay monthly for a Postmates subscription (where I pay $* for delivery...

GetHuman906103's customer service issue with Postmates.com from July 2018

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The issue in GetHuman906103's own words
Why on earth do I pay monthly for a Postmates subscription (where I pay $* for delivery if the order is over $**) but for example, today’s order from Walgreens (that was over $**) I see a service charge for over $**?? What is this service fee used for and why is it so much extra money?? This is absolutely ridiculous!! Unless there’s some crazy wonderful explanation for this, i want this money refunded ASAP. I expect to hear back from someone at Postmates TODAY! Thank you.
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Customer service issue
Reported by GetHuman906103
Jul 22nd, 2018 - a yr ago
I have an issue with Postmates.com too
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GetHuman906103 started working on this issue
Jul 22nd, 2018 7:15pm
GetHuman906103 indicated the issue is not fixed yet.
Jul 22nd, 2018 8:31pm