I was overcharged almost $** . ** of it being a service fee. Service fee for what. Why...

GetHuman-natefsim's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-natefsim's own words
I was overcharged almost $** . ** of it being a service fee. Service fee for what. Why was that not mentioned in my total at checkout ?
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Postmates.com

Customer service issue
Reported by GetHuman-natefsim
Jun 25th, 2018 - 5 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 3 customers so far
Similar issue to 2920 others
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Timeline
GetHuman-natefsim started working on this issue
Jun 25th 5:55pm
GetHuman-natefsim indicated the issue is not fixed yet.
Jun 25th 6:56pm