I am the manager at Semolina in Metairie LA. One of your drivers placed and picked up a...

GetHuman-semolina's customer service issue with Postmates.com from June 2018

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Help with my Postmates.com issue
Before contacting them, items GetHuman-semolina may need:
Account holder name, Email address on the account, Phone number, and Billing address
GetHuman-semolina's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-semolina will want to follow the link below to head to their help center. We will check on GetHuman-semolina later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-semolina's own words:
I am the manager at Semolina in Metairie LA. One of your drivers placed and picked up an order from my store tonight. The card presented for payment was declined. I need payment for this order. The total was $**.**. You can contact me @***-***-**** or *****@***.com my name is Johanna Walker.
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-semolina
Jun 7th, 2018 - 2 mons ago
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GetHuman-semolina started working on this issue
Jun 7th 2:23am