I was charged fraudulently

GetHuman744731's customer service issue with Postmates.com from June 2018

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Help with my Postmates.com issue
Before contacting them, items GetHuman744731 may need:
Account holder name, Email address on the account, Phone number, and Billing address
GetHuman744731's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman744731 will want to follow the link below to head to their help center. We will check on GetHuman744731 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman744731's own words:
The problem I ran into: I was charged fraudulently
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Postmates.com

Customer service issue
Reported by GetHuman744731
Jun 3rd, 2018 - 2 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 398 others
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Timeline
GetHuman744731 started working on this issue
Jun 3rd 11:07am