The robot keeps saying **You did not yet indicate what JetBlue should do to make this r...

GetHuman-azipolec's customer service issue with JetBlue from July 2019

Help with my JetBlue issue
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Before contacting them, items GetHuman-azipolec may need:
Name on ticket, Booking reference, and Email address on the account
The issue in GetHuman-azipolec's own words
What You Were Trying to Do: Fly from NYC to Las Vegas on vacation ... The robot keeps saying **You did not yet indicate what JetBlue should do to make this right.**It is clear. Give immediate full refund when flight are cancelled if I request so. How hard is it to understand?
What They Don't Realize: They do realize that the service ***** but they don't seem to care.
How You Want it Resolved: I want full refund including bagagge fees. Besides that I spent an additional $*** going back and forth to the airport. Lost my hotel reservation in Las vegas as well as car reservation. *In total the flight cancellation cost me an additional $*,***. And Jetblue doesn't seem to get its act together. ZERO respect for customer.
Yes. Spent hours on the phone. Next flight available was only ** hours later.
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JetBlue

Which Product or Service: FLIGHT (i wouldn't get close to Jetblue for anything else)
Customer service issue
Reported by GetHuman-azipolec
Jul 7th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3142 others
0 customers following this

Timeline

GetHuman-azipolec started working on this issue
Jul 7th, 2019 12:37pm

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