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How Do I Get Compensated for Getting Bumped Off of My JetBlue Airlines Flight?

Jeff Whelpley is the editor / author responsible for this content.
Aug 5, 2020

JetBlue has a policy against overbooking its flights, so you are not ever likely to get bumped from one of their flights. Even if you do, they will most likely find a way to get you to your destination on time anyhow. If you do get bumped and they cannot help you, though, JetBlue may owe you compensation. Read on to learn if you do and how to apply for it.

US Department of Transportation Rules for Bumped Passengers

The U.S. Department of Transportation regulates U.S. domestic flights and outbound international flights departing from the U.S., as long as the airplane can carry 30 or more passengers. It guarantees compensation for people who were bumped involuntarily from their flights in certain circumstances. Passengers who were delayed 4 or more hours because of being bumped are owed 400% of the ticket price, up to $1,350 maximum. If you are between 1 and 4 hours late you are owed half that much. If you are less than an hour late, you are not owed anything.

How to Request Compensation from JetBlue

  1. Go to this website for JetBlue's online contact form.
  2. Click on Select a Topic and choose a topic from the menu.
  3. Click on Introduce Yourself.
  4. Enter your name and email address in the spaces provided.
  5. Click on Provide Flight Info.
  6. Enter your confirmation code, flight date, and flight number in the spaces provided.
  7. Click on Voice a Concern.
  8. Write out the details of the incident and make your request for compensation in the space provided.
  9. Click on the Submit button.

JetBlue should get back to you pretty quickly. If you need any additional help during this process then contact JetBlue Airlines' customer service. They have phone, email, Twitter, and Facebook options.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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