JetBlue is a discount airline that serves just over 100 cities in the Americas and Caribbean. As a busy airline, JetBlue gets a lot of questions and has a reputation for providing solid customer service by email and over the phone.
Consumers call JetBlue customer service for many reasons, including:
JetBlue offers 24/7 phone-based customer service, so you can call anytime to get your questions answered or issues addressed.
JetBlue has a reputation for offering high-quality customer service by phone and online. There are multiple media reports reiterating the company's responsiveness to consumer concerns. JetBlue has established and published, a customer service plan that describes its efforts to meet consumer needs and to provide resolutions to problems.
That said, there are still situations in which people are unhappy with the service received. Sometimes people have to wait for their call to be answered. There are also situations in which a representative is unable to provide a resolution that makes the customer happy.
There are several things you can do to ensure that your call to JetBlue Customer service is successful:
JetBlue is well equipped to handle most customer service issues over the phone. These include ticket purchases, cancelations and changes. Individuals who have special concerns, such as can also call JetBlue for assistance.
JetBlue advises customers to address luggage loss and damage at the airport, though phone representatives are available to manage these situations as well. If you are hoping to book air travel for a group of 10 or more, JetBlue asks that you complete an online form to get a fare quote.
JetBlue does offer discounts to veterans, but only through a third-party program called Veterans Advantage. If you are interested in a veterans discount on airfare, you'll need to connect with Veterans Advantage to get your membership set up.
If you get off the phone with a Jet Blue customer service representative and feel dissatisfied with your call, know that there are things you can do to address the situation.
First, take a minute to write down what happened during the call. This information can be helpful when calling or writing back. You might also want to write down your desired resolution: Having this information in front of you can be very helpful when talking to someone from JetBlue.
From there, you can try the following:
This is JetBlue's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JetBlue agent. This phone number is JetBlue's Best Phone Number because 39,630 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-538-2583 include Change Flight, Find a Reservation, Baggage Problem, Cancelled Flight, Complaint About a Flight and other customer service issues. The JetBlue call center that you call into has employees from New Mexico and is open 24 hours, 7 days according to customers. In total, JetBlue has 5 phone numbers. It's not always clear what is the best way to talk to JetBlue representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 800-538-2583 is JetBlue's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team, according to other JetBlue customers, is by calling their 844-202-5746 phone number for their New Reservations department. Besides calling, the next favorite option for customers looking for help is via 844-202-5746 for New Reservations. If you think this information is inaccurate or know of other ways to contact JetBlue please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for JetBlue.
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