How Do I Change My Flight with JetBlue?

JetBlue understands that life can change sometimes and allows passengers to make changes to their flights when needed. with these helpful tips.

Jeff Whelpley is the editor / author responsible for this content.
Nov 18, 2019

JetBlue is an American airline. It's considered a low-cost airline with affordable pricing. JetBlue was founded in 1998 and has grown to be the sixth-largest airline carrier in the United States (by passengers carried).

JetBlue understands that life can change sometimes and allows passengers to make changes to their flights when needed. The official JetBlue policy states that passengers are allowed to void tickets within one business day of ticketing. Outside of one business day, passengers are still able to make changes, but a cancellation fee will apply. On top of the cancellation fee, passengers are always required to pay for the difference in airfare (if applicable). If the new flight is cheaper than your previous flight, you will not receive a refund for the difference.

Keep reading for instructions on how to change your flight with JetBlue.

Change Your Flight Online

  1. Go to www.jetblue.com

  2. In the top right corner, click on 'Sign In.'

  3. Sign in to your account with your email address and password.

  4. Go to the 'My Trips' tab.

  5. Follow the prompted instructions to make the changes to your flight. You will be notified and will have to accept any fees.

  6. You will receive an email confirmation with your new flight details. Ensure you review the email to make sure the changes are correct.

  7. If you are unable to see options for flight changes you wish to make online, you will have to call into the JetBlue Customer Support team.

Change Your Flight with the JetBlue Customer Support Team Via Phone

You can contact the JetBlue Customer Support team via phone to request changes to your flight. Ensure the customer service representative outlines the total cancellation fees and additional charges that apply for the changes.

Note that you will need to provide personal information to confirm your identity and will need to have your booking details on hand to provide to the representative.

You will receive an email confirming the new flight details. Ask the customer service representative to stay on the phone with you until you have received the email and reviewed the changes to be correct.

Change Your Flight with the JetBlue Customer Support Team Via Email

If for some reason you are unable to get through to the JetBlue Customer Support team via phone, you can try to email a request for flight changes. Make sure to provide your phone number as they will have to call you back to process changes. Flight changes cannot be approved via email as JetBlue needs you to approve fees and confirm your identity.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Change My Flight with JetBlue?

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