Different name of passenger than true blue customer - Make reservation - I don’t know w...

GetHuman585236's customer service issue with JetBlue from April 2018

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Name on ticket, Booking reference, and Email address on the account
The issue in GetHuman585236's own words
Make reservation ... Different name of passenger than true blue customer
I don’t know what name to use points
Give me information so I can book flight
I have an issue with JetBlue too
How GetHuman585236 fixed the problem
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Customer service issue
Reported by GetHuman585236
Apr 10th, 2018 - 2y ago
I have an issue with JetBlue too
Not resolved
Seen by 12 customers so far
Similar issue to 4351 others
0 customers following this
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Timeline
GetHuman585236 started working on this issue
Apr 10th, 2018 5:40pm
GetHuman585236 indicated the issue is not fixed yet.
Apr 10th, 2018 6:08pm