I wish a refund for the two purchases I made below. The wine was not sent to me and I'm...

GetHuman-chernock's Refund My Order issue with Groupon from November 2019

Help with my Groupon issue
First: share to improve GetHuman-chernock's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-chernock may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-chernock's own words
I wish a refund for the two purchases I made below. The wine was not sent to me and I'm not wanting the acupuncture. I can't navigate your "Support" pages. Please answer me soon. Thanks, Nick Chernock ********** C*****@***.com*Eastgate Acupuncture*Order *:************Purchase Date:*Saturday, Oct *, *****Status:*Expires On Feb *, ******Additionally, I purchased a wine selecting that I'm getting *contradictory e-mail from Groupon about. I wanted the same deal as I *bought (IT NEVER ARRIVED). What is the status of this order.***Wine Insiders*Purchased: Friday, October **, **** *Up to **% Off ** Bottles of Premium* International Wine *Thursday, January *, **** ** *$**.****Total: *$**.***Payment Summary*No payments found.*Thanks much, Nick Chernock

GetHuman-chernock did not yet indicate what Groupon should do to make this right.

How GetHuman-chernock fixed the problem

We are waiting for GetHuman-chernock to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman-chernock
Nov 26th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 65583 others
0 customers following this

Timeline

GetHuman-chernock started working on this issue
Nov 26th, 2019 1:55pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies