Groupon Customer FAQ

To request a refund, go to your Groupon account and find the order in question. Click on "View Details" and select "Refund" if it's eligible. Generally, you can request a refund within a certain timeframe after purchase. If you purchased the wrong software, you may be able to get a refund for that order. However, please review the specific terms related to refunds for your purchase, as they can vary. For the most accurate information regarding your orders, refer to the policies outlined on the Groupon website.

Incentives such as cash back may take some time to process and be delivered. If you have not received the $100 incentive for Costco, please check your account for the status of the offer. There may also be specific requirements that need to be fulfilled before you receive the incentive.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

To get a refund on tickets purchased through Groupon, you need to check the specific refund policy for the deal you purchased, as policies can vary. Generally, you may be able to request a refund within a designated timeframe. Please look for details in your account under "My Groupons" or in the confirmation email for instructions on how to proceed with the refund request.

If you made a Groupon purchase as a guest, your voucher code should have been sent to the email address you provided during the purchase process. Check your email inbox, including your spam or junk folder, for an email from Groupon that includes your voucher details. If you cannot find it, you may need to create a temporary account to access your purchase history.