Groupon Customer Service
Hacks for calling & contacting them faster, tips for common issues & customer reviews
Contacting Groupon
Contact Groupon
See the best way to reach Groupon customer support and compare their phone number, help-desk, email address, twitter handle, and live chat option.
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Get help with my issueHow-to Guides for Common Groupon Customer Care Problems
Why does my Groupon order say it's still processing?How do I get a refund or cancel my Groupon?How long does it take to get a refund from Groupon?How do I change the name on my Groupon account?How do I view my Groupon orders?How do I enter my credit card info on Groupon?More how-tos for Groupon customer support problemsCommon Problem Categories
As reported by Groupon customers to GetHuman in the last 60 days
Refund my order: 363 inquiries
Change my order: 1,041 inquiries
Can't contact company: 647 inquiries
Problem with an order: 444 inquiries
Overcharge: 1,618 inquiries
Recently Reported Customer Problems
I want to cancel my order I got no email of when I would receive it and its charg... · 2h agoMy name is Sylvester pilgrom, my order number is *********. I ordered * items... · 2h agoI got charged for a ticket but never received the ticket · 2h agoMe and my husband was supposed to be in San Antonio today. Our * year old daughte... · 2h agoWhy my products are not selling well ? · 3h agoSee all reported issuesGet help with my issueGroupon Customer Reviews
2.83 out of 5 | 9,501 reviews
I received an email for $** bonus but when I made a purchase there... · 2d agoKeeps saying "error". Merchant said I can purchase but groupon won... · 5d agoI purchased Olympia Aerolite * Piece Ultra Lightweight Hardcase Sp... · 7d agoPoor quality item chipped with missing *****s · 8d agoNot at all happy with order received yesterday. · 8d agoI am not happy with the unprofessional demeanour of the customer s... · 11d ago
About Groupon
If you're here looking up Groupon customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Groupon also goes by or is associated with the names Groupon, Inc. They are considered to be part of the following sectors and industries: electronic, commerce, Information Technology, Software & Services, Internet Software & Services, Internet. Groupon is associated with terms like public, internet, technology, marketplace, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like LivingSocial, Google Offers, Adlibrium Dailies. They employ 3,493 people according to customers in the know.
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