Groupon Customer FAQ

To get your refund to your original payment method instead of Groupon Bucks, you need to follow the specific refund policy for the deal you purchased. Generally, you can request this during the refund process. Be sure to check the terms associated with your purchase, as some deals may not be eligible for a refund to the original payment method.

Refund eligibility for hotel vouchers depends on the specific terms and conditions associated with your purchase. Typically, vouchers may be non-refundable if they have expiration dates or specific usage requirements. We recommend reviewing the details outlined in your voucher confirmation email or the Groupon terms of sale for guidance on obtaining a refund.

To get the verification code for your purchased furnace cleaning with Sal's, check your email for a confirmation message from Groupon. It typically contains details of your purchase, including any necessary verification codes. You might also find this information in your Groupon account under "My Groupons."

If you have an order confirmation but cannot see the voucher in the app, try refreshing the app or logging out and back in. Sometimes, there can be a delay in the voucher being displayed. Make sure you're signed into the correct account associated with your purchase. If the issue persists, it may be related to a technical problem. There are links on this page for the latest contact information if you need further assistance.

To redeem your $40 Groupon credit that came with your Costco membership, you should check your Groupon account. Sometimes credits or offers are automatically applied. If not, look for an email or voucher associated with the promotion that provides instructions on how to claim your credit. Make sure to review any terms and conditions associated with the offer, as they may outline how to successfully use the credit.