Groupon Customer Service
Hacks for calling & contacting them faster, tips for common issues & customer reviews
Contacting Groupon
Contact Groupon
See the best way to reach Groupon customer support and compare their phone number, help-desk, email address, twitter handle, and live chat option.
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Get help with my issueHow-to Guides for Common Groupon Customer Care Problems
Why does my Groupon order say it's still processing?How do I get a refund or cancel my Groupon?How long does it take to get a refund from Groupon?How do I change the name on my Groupon account?How do I view my Groupon orders?How do I enter my credit card info on Groupon?More how-tos for Groupon customer support problemsCommon Problem Categories
As reported by Groupon customers to GetHuman in the last 60 days
Refund my order: 363 inquiries
Change my order: 1,041 inquiries
Can't contact company: 647 inquiries
Problem with an order: 444 inquiries
Overcharge: 1,618 inquiries
Recently Reported Customer Problems
I received an email on ******** saying "Your Groupon purchase was successful, you... · 3h agoYesterday, oct.**, I Purchased * theater tickets for “The Outgoing Tide,*Being pe... · 3h agoThis is the *rd time I have tried a redemption code and it gives me an error message... · 3h agoMy Groupon account has been hacked into and I can no longer access my account. Pl... · 3h agoMy shipment has not arrived yet it was supposed to be here on the **th and it sti... · 3h agoSee all reported issuesGet help with my issueGroupon Customer Reviews
2.83 out of 5 | 9,497 reviews
I received an email for $** bonus but when I made a purchase there... · 2d agoKeeps saying "error". Merchant said I can purchase but groupon won... · 5d agoI purchased Olympia Aerolite * Piece Ultra Lightweight Hardcase Sp... · 7d agoPoor quality item chipped with missing screws · 7d agoNot at all happy with order received yesterday. · 8d agoI am not happy with the unprofessional demeanour of the customer s... · 10d ago
About Groupon
If you're here looking up Groupon customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Groupon also goes by or is associated with the names Groupon, Inc. They are considered to be part of the following sectors and industries: electronic, commerce, Information Technology, Software & Services, Internet Software & Services, Internet. Groupon is associated with terms like public, internet, technology, marketplace, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like LivingSocial, Google Offers, Adlibrium Dailies. They employ 3,493 people according to customers in the know.
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