How do I cancel my Groupon order?
In a nutshell: Groupon offers virtual coupons for saving money, but refund policies vary by product or service. Local Deals can be returned within three days, Getaways until the book-by date, Goods within 30 days,
Introduction
You can save money with virtual coupons offered by Groupon. However, products and services have a different refund policy. You can return Local Deals within three days of purchase while Getaways are available until the book-by date. You can return Groupon Goods within 30 days, but sadly, Groupon Live can't be refunded unless the organizer cancels the event or reschedules it. Also, don't view your voucher or you won't be able to cancel your order. Do you want to cancel a Groupon? Read this article for a step-by-step guide.
Sign In to Your Groupon Account
Just type in your login credentials or your email and password and tap sign in.
Tap My Stuff Then Select Groupons
Once logged in, tap My Stuff and click on My Groupons.
Tap View Details
This page lists all your Groupons, including their expiration dates. Tap View Details on the Groupon you wish to cancel. Don't tap View Voucher, or you won't be able to cancel the Groupon.
Tap Edit Order
This page contains the details of your voucher. The Edit Order is located on the left side of the page.
Tap Cancel Order
Choose "I would like to cancel" Then Tap Cancel Order to Confirm The Cancellation
Don't worry if you miss the Groupon deadline; you may be given the option to trade it for another local deal.
Tap Confirm
Conclusion
If you don't want to cancel and wish to trade your Groupon with another local deal, contact Groupon Support to enable the Trade-In Voucher as your option. Log back in to your account, and do the same process by going to My Stuff, then Groupons, but this time, tap Trade In Voucher. Tap Confirm to finalize your trade-in. Do note that you may only have 24 hours to trade in your Groupon voucher with another local deal or you may no longer be able to use it. Do you still have problems with Groupon? Get in touch with Support today.
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