I processed a refund but it's not giving ne a return shipping label to send the defective product back.

GetHuman3397534's customer service issue with Groupon from August 2019

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The issue in GetHuman3397534's own words
Return the defective product. ... I just processed a refund for a speaker and float, but it's not giving me a return address to ship it to when I click on "Print shipping label"? Please advise how I get a proper free return shipping label.
It won't give me a return shipping label.
Getting me a shopping label or tell me they don't need the defective product back.
* year
Nothing else to try.
How GetHuman3397534 fixed the problem

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Groupon

Speaker and float
Customer service issue
Reported by GetHuman3397534
Aug 9th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 249376 others
0 customers following this

Timeline

GetHuman3397534 started working on this issue
Aug 9th, 2019 3:46pm
GetHuman3397534 indicated the issue is not fixed yet.
Aug 10th, 2019 11:57pm
GetHuman3397534 indicated the issue is not fixed yet.
Aug 11th, 2019 12:02am
GetHuman3397534 indicated the issue is not fixed yet.
Aug 11th, 2019 12:07am
GetHuman3397534 indicated the issue is not fixed yet.
Aug 11th, 2019 12:07am
GetHuman3397534 indicated the issue is not fixed yet.
Aug 11th, 2019 11:38am