Ordered product ***********. For some reason another product was INCLUDED ORDER...

GetHuman1357310's customer service issue with Groupon from October 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1357310 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1357310 can let us know if they help or not.
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The issue in GetHuman1357310's own words
Ordered product ***********. For some reason another product was INCLUDED ORDER***********. I tried to cancel THAT ORDER..BUT IT WAS NOT CANCELLED. I SAW IT WAS ADDED TO MY ORDER . SO WITH IN MINUTES OF PLACING my original product...Calvin Klein Obsession Fragrance *.* fl.oz. women's ***********... I kept trying to CANCEL the one order ***********...it WOULD NOT LET ME. I DO-NOT WANT THAT PRODUCT. THIS HAS HAPPENED NEARLY EVERYTIME I PLACE A ORDER WITH GROUPON... I AGREED TO PAY $**.** NOT $**... PLEASE CANCELL ***********... I HAVE THIS PROBLEM EVERY TIME WITH GROUPON. FOR SOME REASON YOUR ORDER DEPARTMENT .. WON'T ACCEPT CANCELATIONS..THIS IS A PROBLEM.. PLEASE CONTACT ME ABOUT THIS IMMEDIATELY. Lorrianna Cooper (***) ***-****

GetHuman1357310 did not yet indicate what Groupon should do to make this right.

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Customer service issue
Reported by GetHuman1357310
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 70497 others
0 customers following this


GetHuman1357310 started working on this issue
Oct 16th, 2018 9:16pm

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