Ordered product ***********. For some reason another product was INCLUDED ORDER...

GetHuman1357310's customer service issue with Groupon from October 2018

4 views | 70497 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1357310's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1357310's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1357310 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1357310 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1357310 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1357310's own words
Ordered product ***********. For some reason another product was INCLUDED ORDER***********. I tried to cancel THAT ORDER..BUT IT WAS NOT CANCELLED. I SAW IT WAS ADDED TO MY ORDER . SO WITH IN MINUTES OF PLACING my original product...Calvin Klein Obsession Fragrance *.* fl.oz. women's ***********... I kept trying to CANCEL the one order ***********...it WOULD NOT LET ME. I DO-NOT WANT THAT PRODUCT. THIS HAS HAPPENED NEARLY EVERYTIME I PLACE A ORDER WITH GROUPON... I AGREED TO PAY $**.** NOT $**... PLEASE CANCELL ***********... I HAVE THIS PROBLEM EVERY TIME WITH GROUPON. FOR SOME REASON YOUR ORDER DEPARTMENT .. WON'T ACCEPT CANCELATIONS..THIS IS A PROBLEM.. PLEASE CONTACT ME ABOUT THIS IMMEDIATELY. Lorrianna Cooper (***) ***-****

GetHuman1357310 did not yet indicate what Groupon should do to make this right.

How GetHuman1357310 fixed the problem

We are waiting for GetHuman1357310 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1357310 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1357310
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 70497 others
0 customers following this

Timeline

GetHuman1357310 started working on this issue
Oct 16th, 2018 9:16pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies