I purchased a Groupon for a Basic Smoothing Keratin Anti-Frizz Treatment with Optional...

GetHuman-efireman's customer service issue with Groupon from September 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-efireman's own words
I purchased a Groupon for a Basic Smoothing Keratin Anti-Frizz Treatment with Optional Haircut at Styles by Requel King (Up to **% Off) in the beginning of August **** but I never got to use it before the expiration date which was September **, **** because Requel had cancelled our appointment without telling me. The way I found out was by driving ** minutes to the salon she works at for her to cancel on me in person, at the time of my appointment. Because of this unsuccessful experience I would like a full refund of my $**. I thought that after the expiration date came and it is obvious that I did not redeem or use my Groupn that I would get money back.
GetHuman-efireman did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-efireman
Sep 24th, 2018 - 2 mons ago
I have an issue with Groupon too
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GetHuman-efireman started working on this issue
Sep 24th 3:54pm