I purchased a Groupon for a Basic Smoothing Keratin Anti-Frizz Treatment with Optional...

GetHuman-efireman's customer service issue with Groupon from September 2018

62018 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-efireman's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-efireman's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-efireman will want to follow the link below to head to their help center. We will check on GetHuman-efireman later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-efireman's own words
I purchased a Groupon for a Basic Smoothing Keratin Anti-Frizz Treatment with Optional Haircut at Styles by Requel King (Up to **% Off) in the beginning of August **** but I never got to use it before the expiration date which was September **, **** because Requel had cancelled our appointment without telling me. The way I found out was by driving ** minutes to the salon she works at for her to cancel on me in person, at the time of my appointment. Because of this unsuccessful experience I would like a full refund of my $**. I thought that after the expiration date came and it is obvious that I did not redeem or use my Groupn that I would get money back.
GetHuman-efireman did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-efireman fixed the problem
We are waiting for GetHuman-efireman to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-efireman fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-efireman
Sep 24th, 2018 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 62018 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman-efireman started working on this issue
Sep 24th, 2018 3:54pm