We placed an order for a Groupon but it's stuck in "Processing." I believe that all of...

GetHuman-quanngo's customer service issue with Groupon from July 2018

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32066 similar
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2 following
Help with my Groupon issue
GetHuman-quanngo's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-quanngo will want to follow the link below to head to their help center. We will check on GetHuman-quanngo later to make sure it's all set or try to help escalate.
The issue in GetHuman-quanngo's own words
We placed an order for a Groupon but it's stuck in "Processing." I believe that all of my credit card info was entered correctly - is there another reason our order is stuck in limbo?
GetHuman-quanngo did not yet indicate what Groupon should do to make this right.
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How GetHuman-quanngo fixed the problem
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Groupon

Customer service issue
Reported by GetHuman-quanngo
Jul 7th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 19 customers so far
Similar issue to 32066 others
2 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-quanngo started working on this issue
Jul 7th, 2018 7:22pm
GetHuman-quanngo confirmed the issue is fixed. Hooray!
Jul 8th, 2018 2:37pm