I demand my money back!!! ** days no reply. Are you crazy?

GetHuman-gamehen's customer service issue with Groupon from June 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-gamehen's own words
Now I’ve spent ** days waiting for you to respond and ** days since I last heard from you to get my money back and send you the towels. You said you would make this right but you Are Not! ... Towels I want to return are not on My Groupon Page. Order * ****-******-******. Must be returned by *** for the ** days. Please help. Sheila Bell *****@***.com **** North Tanglewood Lane , Liberty Lake WA ***** Please mail return label for UPS. Please just do what I asked. Tired of this **
I’ve spent ** days telling you the same thing, send me the UPS return label please.
Send it back. Would you like to see this posted on Facebook so everyone can see that Groupon does not honor their return policy??? No more nice guy! You dropped the ball.
I buy many things from Groupon, have been a customer for * years and only returned * item. Please help me!
Spent ** days trying to do this through all other means with Groupon.
I have an issue with Groupon too
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Groupon

Bathroom Towels refund
Customer service issue
Reported by GetHuman-gamehen
Jun 30th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 29 customers so far
Similar issue to 29827 others
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Timeline
GetHuman-gamehen started working on this issue
Jun 30th, 2018 8:10pm
GetHuman-gamehen indicated the issue is not fixed yet.
Jun 30th, 2018 8:16pm
GetHuman-gamehen indicated the issue is not fixed yet.
Jul 1st, 2018 7:46am
GetHuman-gamehen indicated the issue is not fixed yet.
Jul 2nd, 2018 3:12am
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Jul 2nd, 2018 3:25am
GetHuman-gamehen indicated the issue is not fixed yet.
Jul 2nd, 2018 3:30am
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Jul 2nd, 2018 3:34am
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Jul 2nd, 2018 3:36am
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Jul 2nd, 2018 5:13pm
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Jul 2nd, 2018 5:15pm
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Jul 3rd, 2018 4:19am
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Jul 3rd, 2018 4:21am
GetHuman-gamehen indicated the issue is not fixed yet.
Jul 3rd, 2018 4:23am
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Jul 3rd, 2018 4:25am
GetHuman-gamehen indicated the issue is not fixed yet.
Jul 4th, 2018 4:10am
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Jul 4th, 2018 4:18am
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Jul 4th, 2018 5:38am
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Jul 8th, 2018 4:24am
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Jul 8th, 2018 4:31am
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Aug 3rd, 2018 10:40pm
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Aug 3rd, 2018 10:50pm
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Aug 8th, 2018 7:47am
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Aug 8th, 2018 7:51am
GetHuman-gamehen indicated the issue is not fixed yet.
Aug 11th, 2018 6:48am
GetHuman-gamehen indicated the issue is not fixed yet.
Aug 11th, 2018 6:50am