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I demand my money back!!! ** days no reply. Are you crazy?

GetHuman-gamehen's customer service issue with Groupon from June 2018

30 views | 29827 similar | 0 following

Help with my Groupon issue

GetHuman-gamehen's next move: find and follow the right step-by-step guide.

Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gamehen will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gamehen can let us know if they help or not.

How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?

If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center

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Top Tip from another customer

Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.

The issue in GetHuman-gamehen's own words

Now I’ve spent ** days waiting for you to respond and ** days since I last heard from you to get my money back and send you the towels. You said you would make this right but you Are Not! ... Towels I want to return are not on My Groupon Page. Order * ****-******-******. Must be returned by *** for the ** days. Please help. Sheila Bell *****@***.com **** North Tanglewood Lane , Liberty Lake WA ***** Please mail return label for UPS. Please just do what I asked. Tired of this **

I’ve spent ** days telling you the same thing, send me the UPS return label please.

Send it back. Would you like to see this posted on Facebook so everyone can see that Groupon does not honor their return policy??? No more nice guy! You dropped the ball.

I buy many things from Groupon, have been a customer for * years and only returned * item. Please help me!

Spent ** days trying to do this through all other means with Groupon.

I have an issue with Groupon too

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I want to return a groupon purchase.I returned Order ********** and Order********** in the same package to Groupon an...Want to return something from Groupon I want to ensure Groupon hotel order was cancelled and money will be returned.I ordered some ** piece towel set from Groupon on the **th of June and it posted...I want return the Groupon ticket $** dollars please i want to return a groupon deal for haircut Hi I want to cancel my groupon order

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Groupon

Bathroom Towels refund

Customer service issue

Reported by GetHuman-gamehen

Jun 30th, 2018 - 5 years ago

I have an issue with Groupon too

Fixed

Seen by 30 customers so far

Similar issue to 29827 others

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Timeline

GetHuman-gamehen started working on this issue

Jun 30th, 2018 8:10pm

GetHuman-gamehen checked out Groupon's customer help center

Jun 30th, 2018 8:11pm

GetHuman-gamehen could not find anything useful at Groupon's customer help center

Jun 30th, 2018 8:11pm

GetHuman-gamehen could not find anything useful at Groupon's customer help center

Jun 30th, 2018 8:16pm