I received the following email from groupon regarding order *****-******-******. I tri...
GetHuman834062's customer service issue with Groupon from June 2018
Help with my Groupon issue
First: share to improve GetHuman834062's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman834062's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman834062 will want to follow the link below to head to their help center. We will check on GetHuman834062 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman834062 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman834062's own words
I received the following email from groupon regarding order *****-******-******. I tried so many times to tell groupon to cancel this order number because I reordered these items with a different credit cards but these items continue to show up as "WAITING FOR PAYMENT UPDATE". PLEASE CANCEL ORDER *****-******-****** ASAP BEFORE THE CHARGE ANOTHER CREDIT CARD.**THANK YOU***We had trouble processing your Master Card payment for order *****-******-******. *To complete your purchase, please update your credit card info on file or add another card. **Otherwise, we’ll run the payment again within a day using your Master Card.*Update Master Card Info*Order Details*Description*Quantity*Price*Wrangler Expandable Spinner Luggage Set with Cup-Holder, USB Port (*-Piece) Blue * units ** *$**.***Wrangler Expandable Spinner Luggage Set with Cup-Holder, USB Port (*-Piece) Black * units ** *$**.*** *Subtotal *$***.*** *Shipping *$*.*** *Tax*$**.*** * *Total*$***.***Shipping Information*CRYSTAL BATTLE***** EAST **RD STREET*BROOKLYN, NY ******Payment Details*Master Card ending in ****-****
GetHuman834062 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman834062 fixed the problem
We are waiting for GetHuman834062 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.