I just ordered a Groupon and I accidentally paid with an expired card so it failed. I g...

GetHuman-naomahw's customer service issue with Groupon from June 2018

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1 following
Help with my Groupon issue
Before contacting them, items GetHuman-naomahw may need:
Name on account, Email on account, and Billing address
GetHuman-naomahw's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-naomahw will want to follow the link below to head to their help center. We will check on GetHuman-naomahw later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-naomahw's own words:
I just ordered a Groupon and I accidentally paid with an expired card so it failed. I got the take** discount and now that I tried to fix it to update it with a new card, it won’t let me, and I can’t use the code again. How do I fix this? Thank you! :)
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-naomahw
Jun 8th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
Similar issue to 472 others
1 customer following this
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Timeline
GetHuman-naomahw started working on this issue
Jun 8th 7:17pm