To whom it may concern, ** Groupon customer support by phone, online or within the App...

GetHuman722876's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman722876's own words
To whom it may concern, ** Groupon customer support by phone, online or within the App is not working, every time I click on it it says Oops and doesn’t allow me to get help. I purchased this Groupon accidentally - Instead I wanted the A*C Recharge with the Leak test (which I purchased right after). I would like the following Groupon cancelled and refunded please: Purchased on May **, ****, Order* ****-******-****** AC Recharge Service.
GetHuman722876 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman722876
May 27th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 9 customers so far
Similar issue to 521 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman722876 started working on this issue
May 27th 3:18pm
GetHuman722876 indicated the issue is not fixed yet.
May 28th 6:09pm
GetHuman722876 confirmed the issue is fixed. Hooray!
May 30th 4:19pm
GetHuman722876 indicated the issue is not fixed yet.
May 30th 4:19pm