I scheduled an appointment to use my groupon at a spa, however, there was a miscommunic...

GetHuman-mvanorma's customer service issue with Groupon from May 2018

12 views
 | 
24 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-mvanorma's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mvanorma's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mvanorma will want to follow the link below to head to their help center. We will check on GetHuman-mvanorma later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mvanorma may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mvanorma's own words
I scheduled an appointment to use my groupon at a spa, however, there was a miscommunication and I was scheduled for next week but I will not be able to go to the appointment.
GetHuman-mvanorma did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-mvanorma fixed the problem
We are waiting for GetHuman-mvanorma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mvanorma fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-mvanorma
May 23rd, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 12 customers so far
Similar issue to 24 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mvanorma started working on this issue
May 23rd, 2018 5:37pm