Groupon Customer Service

Contact Groupon & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Groupon. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Groupon, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Groupon: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Groupon.
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Click below to show 1 more questions, answers, and complete guides to common Groupon customer support problems.

Contacting Groupon customer support

Below you can compare and contrast the 3 ways to contact Groupon by looking at which ones are the fastest and which ones other customers recommend the most for solving Groupon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Groupon across the following channels: Web, Twitter, Chat.

Phone number / contactWaitVotes
Online Help at groupon.com
Customer Service
< 38 hrs1699
@GrouponHelpUS
Customer Service
23 mins279
Live Chat at groupon.com
Customer Service
13 mins310

Recent reasons customers contacted Groupon:

Yes I bought several items on Dec *. Everything has been delivered except Versace Brigh...
J'ai commander * couettes et je n'ai re*u qu'une seule celle en plume d'oie mais pas l...
J'ai command* * couettes et je n'ai re*u qu'une seule !**Votre commande*Merci pour votr...
I purchased a synthetic blend oil change Groupon but needed the full synthetic oil chan...
Buenas tardes:*Le saluda Boris, compr* el ** de Noviembre por internet * entradas para...
I purchased my voucher in the beginning of November I took out the money and everything...
My order was never shipped. Ordered product November ** and there has not been any movement
I bought a Sams club and never used it invoice * ********** and would like to get refun...
The hotel I booked does not look like the hotel on the pictures, I want to change my hotel
I am very upset and anxious about what groupon is is doing to me.I found $** groupon bu...
Groupon says I redeemed my Sam’s on Nov.** bb B membership. Says I already redeemed it...
Sit you tube. Par paise kama na haii
I was charged twice the woman will not accept the group Bon I pay her in cash The order...
Pedi mi dinero devuelta y ustedes me lo devolvieron a mi cuenta de banco y luego volvie...
Same issue: my Groupon account was hacked, stolen , money was transferred or used, and...

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Does GetHuman work with Groupon?

GetHuman does not work with Groupon's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Groupon at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Groupon's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Groupon at a Glance

Groupon has no phone number
Groupon has 1 chat option
Groupon has no customer email
Groupon has 1 help forumBEST
Groupon has 1 twitter handle
Groupon has no facebook page
Contact information overview

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