As instructed on the voucher I went on to the named website and entered my Groupon code...
GetHuman622663's Problem with an order issue with Groupon from April 2018
Help with my Groupon issue
GetHuman622663's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman622663 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman622663 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman622663's own words
I have paid £** for a Groupon voucher which is valued at £** to enter Euro Millions. The voucher expires by **.*.**. ... As instructed on the voucher I went on to the named website and entered my Groupon code into the coupon code field at which time a new page came up asking me to sign in or sign up. This I did
Every time I tried to complete the form it indicated my password was wrong and also I had put the number of my address in the incorrect place, which was untrue. I then spent ages on a Groupon online chat site. At the end of this chat the operator was unable to help me and gave me a Groupon contact number to phone. She said the line was open from *am to midnight. I phoned a few minutes ago. She had given me the wrong number* it was a gambling help line.
As you can imagine, I as anybody else would be am totally fed up with the whole thing. Unless a solution can be sorted this evening, then I would request my £** back. I obviously would have liked to continue with this offer, but feel I am getting nowhere fast!!!
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