The question we are asked most often is about how to talk to Groupon customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Made a Groupon purchase as a guest as do not want an account. How do I find my voucher code
If you made a Groupon purchase as a guest, your voucher code should have been sent to the email address you provided during the purchase process. Check your email inbox, including your spam or junk folder, for an email from Groupon that includes your voucher details. If you cannot find it, you may need to create a temporary account to access your purchase history.
Asked Oct 6, 2025 1:40 PM
I purchased a groupon for sams club but I am not able to redeem it. What can I do to solve this issue?
If you're having trouble redeeming your Groupon for Sam's Club, first ensure that you're following the redemption instructions provided on your Groupon voucher. Check the expiration date and any restrictions. If all details seem correct and you're still unable to redeem it, you may need to verify if the deal is still valid by checking directly with Sam's Club. There might be specific terms regarding how to use the Groupon that need to be adhered to.
Asked Sep 30, 2025 1:46 PM
I have £400 credit on my groupon account and would like to book a Spa Belfry day but the app won't allow this as I have tried several times over the weekend. I need help to sort this issue out
There is a link to the most up-to-date contact information right here on this page you're viewing, which can help you resolve the issue with booking your Spa Belfry day using your Groupon credit.
Asked Sep 29, 2025 11:34 AM
My my account is inactive, how do I activate it
To activate your inactive Groupon account, simply log in using your email address and password. You may be prompted to reset your password if you cannot access your account. If further issues arise, please check for any specific instructions related to account activation on the page you are viewing.
Asked Sep 27, 2025 11:22 AM
I have a credit of $65 with Groupon , if I purchase a deal that is only to the value of $50 , What happens to the remaining credit ?
If you purchase a deal for $50 with a $65 credit, the remaining $15 will stay in your Groupon account as a credit for future use. You can apply this unused credit to your next purchase.
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