I got an email saying a payment was overdue, but when I go to my account there is no st...
GetHuman5183956's customer service issue with Cox Communications from August 2020
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The issue in GetHuman5183956's own words
I got an email saying a payment was overdue, but when I go to my account there is no statement. It says, "There are no statements available for this account. If you are a new Cox customer, you can view your current statement at the end of the first billing cycle. " I tried on different browsers, cleared the cache, and on the app it says, "Total Amount Due $*.** by Aug **, ****" . I don't know how to make a payment.
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