I returned my modem and received a new one and I can't connect my tv to the internet. i...

GetHuman4795254's Service or technical issues with Cox Communications from May 2020

Help with my Cox Communications issue
Top Tip from another customer
If you are having technical issues please reset your modem or device by turning it off for 15 - 30 seconds and then turning it back on. If the issue stays then you should call support.
The issue in GetHuman4795254's own words
I returned my modem and received a new one and I can't connect my tv to the internet. it is asking for WPA* paraphrase and I don't know what that is

GetHuman4795254 did not yet indicate what Cox Communications should do to make this right.

How GetHuman4795254 fixed the problem

We are waiting for GetHuman4795254 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Cox Communications's attention and get better help faster. Tap below to get started.
Having Cox Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Cox Communications

Service or technical issues
Reported by GetHuman4795254
May 8th, 2020 - 10 months ago
Seen by 4 customers so far
Similar issue to 567 others
0 customers following this
Items needed
Account name
Account email
Account number
Account PIN
Account phone number
Account service address


GetHuman4795254 started working on this issue
May 8th, 2020 11:54pm
GetHuman4795254 indicated the issue is not fixed yet.
May 9th, 2020 4:42am
GetHuman4795254 confirmed the issue is fixed. Hooray!
May 9th, 2020 4:43am