Our landline drops calls often and Cox techs came out but could not figure out why.*Thi...

GetHuman1014687's Complaint issue with Cox Communications from December 2019

Help with my Cox Communications issue
Before contacting them, items GetHuman1014687 may need:
Account name, Account email, Account number, Account PIN, Account phone number, and Account service address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman1014687's own words
Our landline drops calls often and Cox techs came out but could not figure out why.*This issue needs to be accelerated to the next level.

GetHuman1014687 did not yet indicate what Cox Communications should do to make this right.

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Cox Communications

Complaint issue
Reported by GetHuman1014687
Dec 16th, 2019 - a year ago
Not resolved
Seen by 22 customers so far
Similar issue to 478 others
0 customers following this

Timeline

GetHuman1014687 started working on this issue
Dec 16th, 2019 3:50pm
GetHuman1014687 shared this issue with friends on Facebook
Dec 16th, 2019 3:51pm
GetHuman1014687 indicated the issue is not fixed yet.
Dec 16th, 2019 4:07pm
GetHuman1014687 indicated the issue is not fixed yet.
Dec 16th, 2019 4:16pm