I did a payment over the phone with cox audiomated system. The system repeated my acco...

GetHuman-scopes's customer service issue with Cox Communications from June 2018

Help with my Cox Communications issue
I did a payment over the phone with cox audiomated system. The system repeated my account and rounting number correctly but funds would not go through due to information aas wrong. I was charged with a return fee *x . I would like to what to do. It was something wrong with their audiomated system
I trust that Cox Communications will make this right and come up with a resolution that is fair.
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Cox Communications

Customer service issue
Reported by GetHuman-scopes
Jun 4th, 2018 - 3 mons ago
I have an issue with Cox Communications too
Fixed
Seen by 5 customers so far
Similar issue to 653 others
0 customers following this
Items needed
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Timeline
GetHuman-scopes started working on this issue
Jun 4th 3:52pm
GetHuman-scopes indicated the issue is not fixed yet.
Jun 4th 3:52pm
GetHuman-scopes indicated the issue is not fixed yet.
Jun 4th 6:37pm
GetHuman-scopes indicated the issue is not fixed yet.
Jun 4th 6:37pm
GetHuman-scopes indicated the issue is not fixed yet.
Jun 4th 10:03pm
GetHuman-scopes indicated the issue is not fixed yet.
Jun 5th 7:53pm
GetHuman-scopes indicated the issue is not fixed yet.
Jun 5th 7:54pm