Hi. I opened checking and saving account with email bonus code $***. I want to put...

GetHuman-duccausa's Complaint issue with Citizens Bank from September 2020

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The issue in GetHuman-duccausa's own words
Hi. I opened checking and saving account with email bonus code $***. I want to put $***** on savings account today. I can not do it because representative told i need put cash in person. That is crazy. All branches in NY closed. What should I do to put money on saving in order to qualify for $*** bonus.
All branches in NY are closed. It was on line offer and limited amount money you can transfer to saving account. What I did . I went to another my bank where I have the money and use wire transfer of the money to citizen saving account. Which was cost me $** *$** both sides. It got a very bad experience with citizen bank and headache.
I want fees $** that I spent on wire transfer, on both side back on my account.
A week.
I talked to customer service non stop for * days. And did not get the answer.
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Citizens Bank

Complaint issue
Reported by GetHuman-duccausa
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 367 others
0 customers following this

Timeline

GetHuman-duccausa started working on this issue
Sep 29th, 2020 5:13pm
GetHuman-duccausa indicated the issue is not fixed yet.
Sep 29th, 2020 9:24pm